Unsubscribe / Opt Out

This API allows you to retrieve all unsubscribed customers.

An unsubscribed customer can be any of the 4 states below:

Mail Ban

This applies to customers that are unsubscribed for both marketing and transactional purposes.

No email will be sent by the CRM to a customer with mail_ban.

Marketing Decline

This applies to customers that no longer wish to receive marketing communication.

Those customers can still receive transactional emails.

SMS Ban

This applies to customers that are unsubscribed out for all SMS, for both marketing and transactional purposes.

No SMS will be sent by the CRM to this customer.

Marketing Decline SMS

This applies to customers that no longer wish to receive marketing SMS.

Those customers can still receive transactional SMS.

Available in this API:

Get unsubscribed customerUnsubscribe a list of customers